Privacy Policy
Last Updated: 08 August 2026
This Privacy Policy explains how Maud Berkx Consultancy ("Company", "we", "our", or "us") collects, uses, stores and protects your personal information when you visit our website, purchase our products or services, enroll in our Academy, subscribe to our emails or otherwise interact with us.
By using our Website or Services, you acknowledge that you have read this Privacy Policy.
1. Who We Are
Maud Berkx Consultancy
Website: www.maudberkx.com
Email: [email protected]
Business Registration (KvK): 770 36379
VAT Number: NL003152432B06
2. What Information We Collect
Depending on your interaction with us, we may collect:
Personal Information
- Full name
- Email address
- Phone number
- Billing address
- Country
- Company name
- VAT number
- Payment information (processed securely through third-party providers)
- Purchase history
Account Information
If you enroll in our Academy:
- Login information
- Academy progress
- Completed lessons
- Certificates
- Community participation
- Coaching attendance
- Messages submitted through the platform
Technical Information
Automatically collected information may include:
- IP address
- Browser type
- Device information
- Operating system
- Pages visited
- Time spent on pages
- Referring websites
- Cookies
- Analytics information
3. How We Use Your Information
We process personal data to:
- provide access to our Academy;
- process payments;
- create your account;
- deliver purchased products;
- provide customer support;
- communicate important updates;
- send educational emails;
- improve our Website;
- improve our Academy;
- comply with legal obligations;
- prevent fraud;
- protect our intellectual property.
4. Legal Basis for Processing (GDPR)
Where GDPR applies, we process personal data based upon one or more of the following legal grounds:
Contract
To provide the products and services you purchased.
Consent
For marketing emails and optional communications. You may withdraw consent at any time.
Legal Obligation
Where processing is required by law.
Legitimate Interest
To improve our business, protect our intellectual property, secure our systems and communicate with customers.
5. Payment Processing
We do not store complete credit card information.
Payments are securely processed through trusted third-party providers including:
- Stripe
- Mollie
- PayPal (if applicable)
These providers process payment information according to their own Privacy Policies.
6. Academy Platform
Our Academy may be hosted using platforms including:
- Kajabi
- Circle
- Thinkific
- Zoom
- Telegram
- Vimeo
- Google Workspace
These providers may process personal information necessary for delivering our services.
7. Email Communication
If you subscribe to our mailing list or become a customer, we may send:
- educational emails;
- Academy updates;
- newsletters;
- event invitations;
- promotional offers.
We may use email service providers including:
- ConvertKit
- ActiveCampaign
- MailerLite
- Kit
- Kajabi Email
Every marketing email contains an unsubscribe link.
8. Cookies
Our Website may use cookies to:
- improve functionality;
- remember preferences;
- analyze Website performance;
- measure marketing effectiveness;
- personalize user experience.
Where required by law, consent will be requested before placing non-essential cookies.
9. Analytics
We may use analytics tools including:
- Google Analytics
- Google Tag Manager
- Meta Pixel
- YouTube Analytics
- Kajabi Analytics
Analytics data helps us understand how visitors use our Website.
10. How Long We Keep Data
We retain personal information only as long as reasonably necessary to:
- provide our services;
- comply with legal obligations;
- resolve disputes;
- enforce agreements.
Certain financial records must legally be retained for tax purposes.
11. Sharing Information
We never sell your personal information.
We may share information with trusted service providers who help us operate our business, including:
- payment processors;
- hosting providers;
- email software;
- Academy platforms;
- accountants;
- legal advisors;
- cloud storage providers.
All providers are expected to process data securely.
12. International Transfers
Some service providers may process personal information outside the European Economic Area.
Where required, appropriate safeguards are used to protect your personal information, including Standard Contractual Clauses or equivalent legal mechanisms.
13. Your GDPR Rights
Where applicable, you have the right to:
- access your data;
- correct inaccurate information;
- request deletion;
- restrict processing;
- object to processing;
- receive a copy of your data (data portability);
- withdraw consent;
- lodge a complaint with your supervisory authority.
Requests may be submitted via: [email protected]
14. Data Security
We take reasonable technical and organizational measures to protect personal information.
However, no internet transmission or electronic storage system can be guaranteed to be 100% secure.
15. Children
Our services are intended for adults.
We do not knowingly collect personal information from children under the applicable legal age.
16. Testimonials
We may publish testimonials only with permission.
Anonymous feedback may be used without identifying the individual.
17. Recordings
Certain coaching sessions, workshops or live trainings may be recorded.
Participants will be informed where appropriate.
Recordings are used solely for educational purposes unless separate permission is obtained for public marketing use.
18. Third-Party Links
Our Website may contain links to third-party websites.
We are not responsible for the privacy practices of external websites.
19. Changes to This Policy
We may update this Privacy Policy periodically.
The latest version will always be published on our Website.
Material changes will be communicated where required by law.
